Terms of Service

These Terms of Service (“Terms”) are a binding legal agreement between you and Born Labs, Inc., a Delaware corporation (“Onsite,” “Born Labs,” “we,” “us,” or “our”), governing your access to and use of the Onsite mobile application, the Onsite head mount and related hardware, our website at joinonsite.com, and all related services (collectively, the “Service”).

Please read these Terms carefully. Section 17 contains a binding arbitration agreement and a class action waiver that affect your legal rights, including how disputes are resolved. Section 6 grants us a broad license to your recordings and the data derived from them, including for training artificial intelligence and robotics systems. By creating an account, tapping “I agree,” or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you may not use the Service.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) and able to form a legally binding contract to use the Service. The Service is intended for users located in the United States unless we expressly indicate otherwise. By using the Service you represent and warrant that you meet these requirements, that the information you provide is accurate, and that you are not barred from using the Service under the laws of any applicable jurisdiction. We may refuse, suspend, or terminate access to anyone at our discretion.

2. The Service; how Onsite works

Onsite provides you with a wearable head mount that holds your own phone and a mobile app that lets you record first-person (egocentric) video of everyday tasks such as cleaning, cooking, repairs, laundry, gardening, and similar activities. You choose when to record. Recordings are captured only when you explicitly start them. You review recordings in the app and approve them before they are uploaded. Uploaded recordings are reviewed and scored against dataset requirements; based on quality, length, and applicable criteria, an approved recording earns a payout within the ranges we configure. Your earnings accrue as a balance you may withdraw using the payout methods we make available, subject to Section 7.

The Service, including payout ranges, dataset requirements, review criteria, features, and hardware, may change over time. We may add, modify, suspend, or discontinue any part of the Service at any time without liability, to the extent permitted by law.

3. Independent relationship; no employment

Your use of the Service to create and submit recordings does not create an employment, agency, partnership, joint venture, or franchise relationship between you and Born Labs. You participate as an independent user on your own schedule, using your own judgment, without supervision, minimum-hour requirements, or guaranteed volume of accepted recordings. You are not entitled to employee benefits, workers’ compensation, unemployment insurance, or similar protections in connection with the Service. Nothing in these Terms is intended to be construed as creating any such relationship, and you agree not to represent yourself as an employee, agent, or representative of Born Labs.

4. Your account

To use most features you must create an account, including through Sign in with Apple where offered. You are responsible for the accuracy of your account information, for maintaining the confidentiality of your credentials, and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized use or suspected breach. We are not liable for loss arising from unauthorized use of your account that results from your failure to safeguard your credentials.

5. Recording rules, consent, and prohibited content

You are solely responsible for your recordings and for the manner and location in which you record. By submitting a recording you represent and warrant that you have the legal right to make and share it, and that you have obtained every consent required by law from any person who appears, is heard, or is otherwise identifiable in the recording. This includes obtaining consent required under two-party (all-party) consent laws in states such as California, Illinois, Florida, and others where applicable.

You agree that you will not record or submit:

• any person — including any bystander, guest, client, or member of your household — who has not given the consent required in your jurisdiction;
• children or minors, or any person you know or should know to be under 18;
• intimate, sexual, medical, nude, or otherwise sensitive situations, or any location where people have a reasonable expectation of privacy (such as bathrooms, changing areas, or bedrooms) without proper consent;
• third parties’ confidential, proprietary, financial, health, or personally identifying information (for example screens, documents, mail, credit cards, or ID cards);
• content that is unlawful, defamatory, harassing, infringing, or that you do not otherwise have the rights to capture, use, and license to us; or
• content captured through trespass, in violation of any workplace or property policy, or in violation of any law or contract.

You must review and approve each recording before upload. Where the Service offers tools to blur faces or sensitive areas, you are responsible for using them appropriately. You may request deletion of recordings as described in our Privacy Policy. We may, but are not obligated to, review, screen, reject, or remove any recording at our discretion.

6. License to recordings and derived data

You retain ownership of your recordings. To operate the Service and pursue our mission, you grant us the rights below.

Grant. By submitting a recording, you grant Born Labs, Inc. and its successors, affiliates, and assigns a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, fully paid-up, transferable, and sublicensable (through multiple tiers) license to host, store, reproduce, modify, adapt, create derivative works from, annotate, label, combine, distribute, publicly perform and display, and otherwise use the recording and all data, features, embeddings, annotations, and other outputs derived from it (“Derived Data”), for any lawful purpose. This includes, without limitation, developing, training, validating, and improving machine-learning models, foundation models, datasets, and artificial-intelligence and robotics systems, and licensing or selling access to those models, datasets, and Derived Data to third parties.

Irrevocability for trained models. You acknowledge that once a recording or its Derived Data has been incorporated into a trained model, dataset, or other product, that incorporation cannot be undone, and the license with respect to already-created models, datasets, and Derived Data survives deletion of the underlying recording and any termination of these Terms. Deletion requests are honored as described in the Privacy Policy on a going-forward basis.

Biometric and likeness rights. You understand that recordings may contain your voice, face, likeness, movements, and other biometric or biometric-derived identifiers, and you consent to our collection, use, storage, and disclosure of that information as described here and in our Privacy Policy, including our biometric data notice.

Your warranty and moral rights. You represent and warrant that you own or control all rights necessary to grant this license and that you have obtained all consents and releases (including biometric and publicity releases) from every identifiable person in the recording. To the extent permitted by law, you waive, and agree not to assert, any moral rights or rights of publicity in the recordings against us or our licensees.

7. Payouts, taxes, and dormant balances

Earnings. Payout amounts depend on the quality, length, and eligibility of each approved recording and on the applicable dataset requirements, within the ranges we configure and may change from time to time. A recording earns nothing unless and until it is approved. We may decline to approve, may re-review, and may claw back payouts for recordings that do not meet requirements, that are duplicative, or that violate these Terms.

Withdrawals. Payouts are processed through third-party payment providers and are subject to their terms, verification, and minimum-withdrawal thresholds we may set. You are responsible for providing accurate payout details. We are not responsible for delays, fees, or errors caused by a payment provider or by inaccurate information you supply.

Taxes. You are solely responsible for determining and paying any taxes owed on your earnings. Where required by law, we may request tax information (such as a Form W-9), may report your earnings to tax authorities (for example on Form 1099), and may withhold amounts as required. Providing false tax information or failing to provide required information may result in withheld or forfeited payouts.

Fraud, chargebacks, and reversals. We may withhold, suspend, reverse, or forfeit payouts, and may freeze or close accounts, in connection with suspected fraud, manipulation, abuse, staged or AI-generated footage, multiple or duplicate accounts, or violations of these Terms.

Dormant balances. If your account is inactive for an extended period, or if we are unable to reach you or complete a payout, unclaimed balances may be subject to our dormancy handling and to applicable unclaimed-property (escheatment) laws.

8. The head mount and hardware

Any head mount or other equipment we provide remains subject to the terms we supply with it. You must use the equipment in accordance with our instructions and applicable law, take reasonable care of it while in your possession, and not modify, resell, or misuse it. You are responsible for loss or damage resulting from misuse. Title to and risk in any hardware are governed by the shipping and hardware terms provided at the time of order.

9. SMS and electronic communications

By providing your mobile number and opting in, you consent to receive transactional SMS messages about your orders, deliveries, recording reviews, and payouts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to SMS is not a condition of any purchase. You also consent to receive notices and disclosures electronically, and you agree that electronic communications satisfy any legal requirement that such communications be in writing. See our Privacy Policy for how we handle your phone number.

10. Acceptable use

You agree that you will not, and will not attempt to:

• submit fraudulent, staged, duplicated, AI-generated, or misleading recordings, or otherwise game payouts;
• create multiple accounts, impersonate others, or misrepresent your identity or eligibility;
• reverse engineer, decompile, scrape, or interfere with the Service, its security, or its infrastructure, or introduce malware;
• use the Service in violation of any law, third-party right, or these Terms, or to infringe intellectual property or privacy rights.

11. Intellectual property

The Service, including the Onsite app, website, software, models, datasets, branding, and content (other than your recordings), is owned by Born Labs, Inc. or its licensors and is protected by intellectual property and other laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the app for its intended purpose. These Terms do not grant you any rights in our names, logos, or trademarks without our prior written permission.

12. Feedback

If you send us feedback, ideas, or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation to you.

13. Third-party services

The Service relies on third parties (for example app stores, cloud hosting, analytics, messaging, and payment providers) and may link to third-party sites. We are not responsible for third-party services or content, and your use of them is governed by their own terms and policies.

14. Copyright / DMCA

We respect intellectual property rights. If you believe content on the Service infringes your copyright, send a notice with the information required by the Digital Millennium Copyright Act to support@born.com. We may remove allegedly infringing content and terminate repeat infringers.

15. Disclaimers

THE SERVICE, INCLUDING ANY HARDWARE, IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT ANY PARTICULAR RECORDING WILL BE APPROVED OR EARN ANY AMOUNT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BORN LABS, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT WE PAID YOU IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

17. Dispute resolution; binding arbitration; class action waiver

Please read this Section carefully — it affects your legal rights.

Informal resolution first. Before starting an arbitration or lawsuit, you agree to contact us at support@born.com and give us 30 days to resolve the dispute informally.

Binding arbitration. Except as provided below, you and Born Labs agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by a recognized arbitration provider under its applicable rules, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this Section. Judgment on the award may be entered in any court with jurisdiction.

Class action waiver. YOU AND BORN LABS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims or preside over any form of a representative or class proceeding.

Jury and court waiver. You and Born Labs waive any right to a jury trial and to litigate disputes in court, except as expressly permitted here.

Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in court for actual or threatened infringement or misuse of intellectual property or confidential information. If the class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court.

Opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing support@born.com with your name, account email, and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

18. Indemnification

You agree to defend, indemnify, and hold harmless Born Labs, Inc. and its officers, directors, employees, agents, and licensees from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your recordings or the lack of any required consent or release; (b) your breach of these Terms or your representations and warranties; (c) your violation of any law or the rights of a third party, including privacy, publicity, biometric, and intellectual property rights; or (d) your misuse of the Service or hardware.

19. Termination

You may stop using the Service at any time. We may suspend or terminate your access, remove content, or withhold payouts if you violate these Terms, if we suspect fraud or abuse, or if we discontinue the Service. Upon termination, your right to use the Service ends, but the licenses you granted with respect to already-submitted recordings and Derived Data, and all provisions that by their nature should survive (including Sections 6, 7, 11, 15–18, and 20), will survive.

20. Governing law; venue

These Terms and any dispute not subject to arbitration are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules, except where applicable consumer-protection law requires otherwise. Subject to Section 17, the state and federal courts located in Delaware will have exclusive jurisdiction, and you consent to venue there, except that we may seek relief in any court of competent jurisdiction to protect our intellectual property.

21. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice (for example, in the app or by email). Your continued use of the Service after changes take effect means you accept the updated Terms. If you do not agree, stop using the Service.

22. Miscellaneous

These Terms, together with the Privacy Policy and any additional terms you agree to, are the entire agreement between you and Born Labs regarding the Service and supersede any prior agreements. If any provision is found unenforceable, it will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely, including in connection with a merger, acquisition, or sale of assets. Headings are for convenience only. We are not liable for delays or failures caused by events beyond our reasonable control (force majeure).

23. Contact us

Born Labs, Inc. — questions about these Terms? Email us at support@born.com.